Website privacy policy.

1. Who this notice covers

Quoturn is the service brand presented at Quoturn.net. Contact the Quoturn operator at team@quoturn.net. This notice covers people who browse this website, contact us, request a walkthrough, or use an estimate or contact link provided through this website.

Quoturn handles its own website inquiries and business correspondence. When a client business supplies customer records or sends an estimate through Quoturn, that business determines the service purpose and the information it is authorized to use. Quoturn handles those records for the agreed service. The business’s own privacy notice and written service and data-handling terms also apply. Contact the business about its service or customer records; we can help route a request concerning records in Quoturn.

The separate private workspace uses authorized sign-in. Its service features and enabled integrations depend on the business’s agreed setup. Not every integration described below runs when you browse the public website.

2. Information we handle

• Inquiries: your name, work email, business name and services; optional estimate volume, phone number, software details and message; your request identifier, submission time and evidence of the contact permission you gave, including the consent wording and notice version. If you email us, we receive your address, message and any attachments you send.
• Shared estimates: approved business and service details, quoted price, scope, exclusions, relevant project information, business contact details and any booking link provided by the business. We save your submitted question, appointment preference, timing or stop request and its time so the business can respond.
• Contact-link activity: the contact option involved, whether the link was opened or a contact action was requested, event time, a link reference associated with the follow-up and estimate, and a possible-automation flag.
• Technical information: the website host processes network requests needed to serve and protect the website. The inquiry form stores a keyed hash of the submitting network address to limit abuse. Your request reference and unchanged submitted details recognize a retry, even if your network changes. The host may separately process IP addresses, browser information and request logs.
• Agreed service records: an authorized workspace may contain permitted customer contact details, estimate status, messages, appointments, consent and stop records, and payment or fee evidence needed for that service. These are separate from a public walkthrough request.

Required form fields identify your request and help assess the service fit. Fields marked optional can be left blank. The public inquiry form does not ask for payment-card details, date of birth, government identification, customer lists, passwords or API keys. Please do not put these in a message or attachment.

3. Why we use information

We use inquiry information to answer your request, understand your business workflow and arrange a possible walkthrough. Submitting the form permits contact about that request; it does not subscribe you to an unrelated marketing list, start paid service or authorize messages to your customers.

We use approved estimate details and submitted decisions to show the estimate, relay your questions and preferences, and help the business review the next step. Contact-link records help the business and Quoturn review follow-up activity. Technical and permission records help protect the service, prevent duplicate or abusive requests, honor stop requests and investigate problems.

We may use selected inquiry details with an AI provider to help draft a response. The operator chooses this drafting step and reviews the draft before sending it. AI output can be incorrect; it is not a confirmed price, appointment or business commitment.

We do not sell personal information or use this website’s inquiry data for targeted advertising. We do not use advertising pixels on the public website. Our Cookie Policy explains browser storage and the separate sign-in service.

4. Providers and other recipients

Information is available to the Quoturn operator and providers needed for the relevant purpose. Website inquiries are stored in the hosted database and can be imported into the private owner workspace; they are not published as a public list.

• Hosting and database: the Sites hosting service and its Cloudflare infrastructure deliver the website and store the records needed for its features.
• Business email: Google Workspace handles correspondence sent to or from team@quoturn.net. The email services involved process the message and contact details needed to deliver it.
• AI-assisted drafts: when the operator uses this feature, OpenAI receives the selected inquiry or approved service context needed to prepare the draft. The response-drafting request disables API response storage, but this does not eliminate all provider processing or retention.
• A business whose estimate you receive: your estimate-related submissions and relevant activity are passed to that business’s Quoturn workflow. The business is responsible for its services and its own use of your information.
• Optional live-service integrations: an agreed setup may use Resend for email, Twilio for enabled SMS, HubSpot for authorized source records, or Stripe for payment processing. Only integrations used for that service receive the relevant information. These are not advertising SDKs installed on the public inquiry page; a walkthrough request does not activate them.

We may disclose information when required by applicable law or reasonably necessary to protect rights, investigate misuse or address a security incident. We limit disclosure to the relevant purpose. Provider processing locations and retention depend on the applicable service arrangement; this notice does not promise storage only in a particular country.

Choosing an external website, map, booking or email link takes you to another service with its own privacy notice. The public website uses system fonts already available on your device and does not request Google Fonts.

5. Private links and activity records

Customer estimate and contact pages use individual expiring links. Anyone you forward a usable link to may be able to view its contents or generate activity associated with the original follow-up. Do not share it with people who should not see the information.

When a contact page opens or you choose its phone, email, website or directions option, the activity record is linked to that page. Browser or email security scanners can also open links. Activity alone is not evidence that a person contacted the business, booked work or paid.

The contact-event record stores a possible-automation flag rather than a raw IP address or browser user-agent. This does not prevent hosting providers from processing technical request logs. Closing or expiring a link removes access through that link; it does not automatically erase the underlying business or activity records.

6. Retention and security

Retention depends on why the information is held. Inquiry and correspondence records are kept while needed to answer the request, manage a resulting business relationship or resolve a related issue. Service, consent, billing and dispute records may be needed for the agreed service, accounting, legal obligations or evidence of permission. A limited suppression record may be kept so a deletion or unsubscribe request does not lead to renewed unwanted contact.

The form’s abuse-prevention hash becomes eligible for clearing after 24 hours. Cleanup runs during subsequent valid form submissions rather than on a fixed timer, so an older hash can remain until that maintenance runs. Clearing the hash does not delete the inquiry.

We review verified deletion requests against the relevant retention needs and client instructions. Link expiry is not an automatic deletion schedule. Records in the public database, imported workspace, email and applicable providers may need separate handling. Backup and provider retention can differ from active-record retention; we do not promise immediate deletion from every backup or provider system.

Private workspace access is restricted to authorized users. Individual estimate links limit access but can be forwarded. We use technical and operational controls to protect records; no internet service can guarantee absolute security. Report suspected exposure to team@quoturn.net without including passwords, API keys or payment-card details.

7. Access, deletion and communication choices

You can request access, correction, a copy, deletion or no further marketing by emailing team@quoturn.net. Our privacy request guide explains what helps us locate your records. It opens your email app; it does not separately submit a request to our website. You do not need a Quoturn account.

Use the address associated with your inquiry if possible, identify the relevant business or reference and explain your request. Do not send government identification, passwords or full payment details. We may ask for proportionate verification or clarification before disclosing or deleting records. If a client business controls the record, we coordinate with that business rather than release another person’s information.

Requests are reviewed manually. After checking the scope and any required retention, we arrange the appropriate action and explain the result or why information must be retained. We respond within applicable legal time limits where they apply. Legal rights and exceptions depend on your location and the processing involved; you may also contact your relevant privacy regulator.

For marketing or estimate follow-up, use the stop instructions in the message or contact its sender. To stop Quoturn marketing, reply STOP or email team@quoturn.net with subject STOP. Essential responses about a request, security, an agreed service or existing billing may still be necessary. A stop request does not cancel paid service or erase records automatically; request those actions separately so we can confirm the scope.

8. Children and sensitive information

Quoturn is intended for adults evaluating or administering business services and is not directed to children. Do not submit children’s personal information or use the service to process it. We do not knowingly collect personal information from children under 13, and we do not ask website visitors for a birth date.

If you believe a child’s information has been submitted, contact team@quoturn.net. We will review the report, stop use of identified child data and arrange its removal as appropriate. Do not send more information about the child than is needed to identify the record.

Do not submit health records, government identifiers, full payment-card information, passwords or sensitive information unrelated to an estimate or inquiry. Live service data must stay within the authorized scope agreed with the business.

9. Questions and changes

Contact team@quoturn.net about this notice or our handling of a request. We update the effective date when the notice changes and provide additional notice or obtain a choice when required for a material change. Publishing a new notice does not itself change a signed service agreement or authorize a new use that needs separate permission.

Related information: Terms of Service, Refunds and cancellation, Cookie Policy, and data deletion and other privacy requests.